Frequently Asked Questions

Everything you need to know about our organic essentials.

Are all Alegra Organica products certified organic?

Yes, we pride ourselves on sourcing products that are certified organic by recognized bodies. Each product page provides specific details regarding its certifications and sustainable origins.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your organic goods sooner.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unopened packaging to qualify for a full refund, excluding shipping costs.

Do you use eco-friendly packaging?

Absolutely. To align with our commitment to the planet, we use 100% recyclable or compostable materials for all our shipping boxes and protective fillers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.